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What is PKK number and why I cannot register under DSL area?! I checked my contract carefully, I am pretty sure there is no number for this? if the number is so important ,why you do not show it in my contract? I can not understand. Why it is not 100%, but sometimes？Also when I called service to know if I could get the number at shop with my ID card, he told me sometimes you could ,sometimes you can not . What????   I really can not understand. 

Edit o2_Larissa: transfered to English o2 Community: Broadband / DSL

Hallo,

please write in english.

LG

Edit: Thank you.

Hi @wukong, 

nice to meet you here in our English DSL Community. Great that you already found the way. 

The “PKK” is your personal identification-code (persönliche Kundenkennzahl) that you received when you ordered your contract. 

If you do not have the PKK available, just feel free to let us know. You also can choose the PKK that you like the most by filling out this form: Changing my PKK 

If you like to register at Mein o2 with your DSL-contract, just follow this instruction: 

I hope the suggestions are helpful for you. 

 

Loving greetings,

Tobias

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