Offer for a new contract

Hello ​@sagybp 

we would of course be happy to make you an offer for the extension of your DSL contract.

You are currently registered with us in the community with a mobile phone contract, so we cannot access your DSL contract. Would you please register with us with the respective landline contract and then contact us again so that we can make you an offer?

Best regards

Giulia

Hi ​@o2_Giulia.

I am now signed in with the correct username. The DSL line ends with 2913.

Thank you very much, ​@sagybp, now you are logged in also with your DSL contract with its number ending on 2913 🙂

We will send you an offer by e-mail, do you want to continue with your curretn tarif?

Is your e-mail number provided for us in your Mein o2 customer account still your valid one?

Best Regards,

Gerrit

Hi ​@o2_Gerrit 
If you have a better tariff I would be happy to hear about it.

Yes, the e-mail is valid.

Hello ​@Sagi_Guy 🙂
Thank you for checking your e-mail address. I have seen that you have already received a contract renewal offer for the number x213 from us in the meantime 👍 Does that fit or what did you decide on?
Kind regards, Kathi

Hi ​@o2_Kathi 

Unfortunately, when I click the link I received in the email, to see the offer, I get the following message:
Die angefragte Seite ist zur Zeit nicht verfügbar.
The requested page is currently not available.

I suppose there is something wrong with the offer. I tried opening it on several devices.

​@Sagi_Guy Good that you let us know. Can we have another look and send you a new offer or has it worked for you in the meantime?