Hello O2 team,
Last October, I upgraded my contract to DSL L from DSL M. Now I am moving over to a new address in Muenchen from May 2021. I would like to change my address but I am not able to do it.
If I try to change the address in my O2 account, I see the following message.
The contract to O2 Home L was changed in October. I dont know why it says it is still in process.
Can you please help here?
Thanks,
BR,
Abishek.
Please submit your removal request directly to o2 customer service.
Hi
Welcome to our o2 Community.
Do you still need assistance for moving your DSL contact, or did my colleagues arrange everything for you?
Best Regards.
Matze
Hello Matze,
I called the helpline and changed my address successfully.
Thanks for your help.
Thanks,
Laabi3
Stay safe and best regards.
Matze
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
