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No shipment confirmation after order

A
Neuling
  • ahg
  • Neuling
  • 1 Antwort

Dear O2 Support,

I have ordered a Homespot sim with 100 Mbps package 3 days ago, And i have not received the shipment confirmation yet. Can someone assist me?

I can send the order id in private message if that would help.

Thanks

Lösung von ahg

Please close this, I contacted o2 on the phone.

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2 Antworten

A
Neuling
  • ahg
  • Autor
  • Neuling
  • 1 Antwort
  • Lösung
  • 29. September 2021

Please close this, I contacted o2 on the phone.

o2_Lars
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  • o2_Lars
    o2_Lars
o2_Lars
  • o2_LarsModerator
  • Moderator
  • 23458 Antworten
  • 1. Oktober 2021

Hello @ahg, welcome to our o2 community and thank you for the feedback :-)

If you just ordered a SIM card it will be send via mail and you will not recieve a separate shipping info. This is only send out if packages will be sent to you, like for example a mobile phone.

I am glad to hear that our colleagues were able to solve this issue for you :-)

Regards,

Lars

≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋

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