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No internet

  • Feb. 14, 2020 3:50 PM UTC
  • 4 Antworten
  • 242 Aufrufe

Hallo,

My internet stopped working from this morning. I power cycled the DSL modem but still there is no DSL link and no telephone line. Please check and send technician.

Many thanks,

Partha

 

 

*** thread moved to our englisch community by o2 Michi ***

4 Antworten

Forum|alt.badge.img+21
  • Legende
  • Feb. 14, 2020 3:55 PM UTC

Please use the o2 DSL Hilfe App. The apps supports English. If the app advises you to call the hotline (08005251378),  please do so and give the number generated by the app.


o2_Michi
  • Moderator
  • Feb. 18, 2020 6:55 PM UTC

Hi @Partha ,

 

did you give our app a try? :relaxed:

 

Best regards,

Michi


  • Autor
  • Besucher:in
  • Feb. 19, 2020 6:29 AM UTC

Hi Michi,

 

The DSL link came back on its own before evening so I did not check the app.  As of now it is working.

 

Thanks and regards,
Partha


o2_Michi
  • Moderator
  • Feb. 23, 2020 2:10 PM UTC

Hey @Partha ,

 

well….that’s good news. :smiley: 

 

In case it’s not working properly again, feel free to join our community again.

 

Best regards,

Michi