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No cabel connection after activation date, green LED blinking

  • June 12, 2025
  • 1 Antwort
  • 9 Aufrufe
K
Besucher:in

Hi,

 

I had my router activation date today (12.06.25) but the cable connection LED is still blinking green. It has blinked green already before activation but now it still persists. I have done restarts and changed to another cable socket but nothing helps. 
 

My tel nr is not german and in the contract it automatically added the german landline, so in case of contact please take into account my mobile: 0xxxxx

 

Thank you,

Kerli

Edit o2_Daniela 13.06.2025 17:20; personal data hidden

1 Antwort

o2_Daniela
  • o2_DanielaModeratorin
  • Moderatorin
  • June 13, 2025

Hello ​@KerliT 

nice that you have also found your way to us and that you have registered here - welcome.🤗
As this is a public community, I have made your phone number unrecognizable for security and data
protection reasons.

It's not nice to read that the connection doesn't work despite activation. I've seen that you've been in contact with your
colleagues in the specialist department in the meantime.
Have you been able to clarify your issue there?

Best regards
Daniela

 

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