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Need help with account login and switching to Flex tariff


Hello, I am an O2 customer in Germany and I only speak English. I need help with my broadband/landline account login and I would like to know if it's possible to switch my contract to a Flex tariff (without a long-term commitment). My landline number is 0XXXXX72. Could someone assist me?

Edit o2_Antje: Personal Data removed / 19.10.2026

2 Antworten

Forum|alt.badge.img+21
  • Legende
  • October 19, 2026

Once the minimum contract term has expired, the contract may be terminated at any time subject to one month’s notice. There is no ‘long-term commitment’.

To log in to ‘Mein o2’, use the landline number associated with your o2 Home contract. If you haven’t yet registered your contract for ‘Mein o2’, you’ll need to do so first. 


o2_Gerrit
  • Moderator
  • October 19, 2026

Hello ​@Tami_C,

welcome to our o2 Community🙂

Can you register your phone number via our webpage?

When your contract has an initial commitment of 24 months, it can not be changed to a Flex tarif, but becomes a Flex tarif after the end of the 24 months.

Best Regards,

Gerrit