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Ok, so I have a wifi box at home from o2. Recently my connection just shuts off, like there’s no connection although it says it does. My sister is working at home and needs the wifi but just suddenly there was no connection. I applied for the 200mbps but I only get the 20-30mbps speed. How unfair that is! Is there any issues about o2 right now!? 

 

o2_Giulia, 13.11.2024, 09:35: verschoben von O₂ Home: Vertrag & Tarife zu English O₂ Community: Broadband & Landline

Ok, so I have a wifi box at home from o2.

What is the model name?


Hi ​@Tinay 

Welcome back to our o2 community 💙 I apologize for the delay in responding to your post.

What is the current situation? Is the error still there, or is everything working properly again? 

Feel free to contact us if you still need help.

Kind regards.

Matze 


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