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Hello everyone,
since one year i have problems with my Fritz!Box 6660 Cable, while he constantly disconnecting my Internet connection. Was in my house one time a worker, but he didn’t found anything suspicious - for him everything was in norm.
No more help from O2 service.
Since then i use WLAN adapter on my PC - what a bad joke, that i must use 100M, but i pay for 1000M… Nevermind.
After few day also my WLAN is now constantly disconnected. I think that must be something wrong with Fritz!Box, beacuse same problem i have on my PC, laptop.
Any idea what’s going on?

Moin Moin,

Login to the configuration page of your FRITZ!box and set the wlan Channel configuration to manually.

than choose a channel with less traffic. You could also send us the cable Information screen.

Please overview, channels, statistics as a picture.

 

 

 

Actualy i use only WLAN, while with LAN connection it’s impossible to have a stable Internet for streaming and games.

You should call the hotline, if you pay for 1000MBit 0800 5251378

The error statistics looks normal, could be that the FRITZ!box has a problem.

But the 6660 is fames for her not so good WLAN.

Well i did it many times. O2 say always that they don't see any problem, and the technician worker too. I will try to change my Fritz! Box 6660 one more time... I just feel that no one cares about customers problems. 

Hello @Nuus,

welcome to our o2 Community 🙂

That is unfortunate when you have enduring connection problems which until now could not be solved. Could you contact our technical department already?

Best Regards,

Gerrit

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