Hello everyone,
I'm using O2 My Home M Unlimited Max 50 MBit/s service. However i have avarege speed of 3-6MBit(See Screenshot). It's unbelievable. Why is this happening? I was using the service before in Kassel, Hesse it was working great but since I moved to Munich, I hardly gets 6MBits/S. Sometimes, I have to work from home. I can't even do internet surfing. If this continues to be like this, I will quit using O2. Unfortunately, my contract will end in Sep2023. Here is the last speed test i made. By the way i'm living in 80689 Munich.
I tried to move the router around the house and with the best position possible I can get maybe 6-7 Mbit/s, which is still very-very far from what was promised. I tried to reboot the router, didn’t help.
Please advise how should I proceed?
![](https://uploads-eu-west-1.insided.com/otwo-de/attachment/95cfa307-b30d-4b6c-9d1e-228d9d786d83.jpg)
![](https://uploads-eu-west-1.insided.com/otwo-de/attachment/3b80db41-9490-42d3-b39d-5e108352ce8d.jpg)
o2_Antje: Moved from Router to English Community / 12.12.2022 / 18:07 Uhr