Lost access to my community as well as to O2 portal

Problem 1:

I was using SIM based internet connection(017XXXX54285). Then I took O2 Home S 50 (cable based internet). Maybe because I canceled my SIM based connection, I am unable to login to O2 portal. My customer ID is 60XXXX1746

Register the landline number of your o2 Home contract, then you will have access again.

Problem 2:

rkm86 is my O2 community ID. Since I am unable to login, I had to create a new one. Is there any way I can get access to my old user account?

Please wait here for an o2 employee with administrative rights. The old account can be reassigned.