Moin Moin,

If you could speak German U could call 0800 1237744.

If not wait one mor day and call

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm

please tell them that you have no internet connection!

Do not tell any thing from WiFi is not working!

Hi @jennyxuxuxu 

Welcome to our o2 community. 
I see you already got great support from schluej.

Would you like to tell us how things are looking now?

Are the restrictions still there or is your DSL connection working again? 

We are looking forward to your feedback.

Kind regards Matze 

Just this 2 lights is working and anyother is not working this happened  last 6 days please  help me to solve my problem 

Dear @Hurain ,

welcome to our community.

Please contact either our Troubleshooting hotline our english speaking hotline to open a ticket for our technicians

Kind regards,

Andrea