Hello @Littlemann, 

could you please describe your concerns in a little more detail? Did your contract also start today and you don´t have an internet connection yet? Or what exactly is not working? 

Best regards
Cora

o2_Giulia, 22.02.2024, 14:54: in neuen Beitrag verschoben

Yes i Claim my package today From Post Office, After that i activate the SIM Card on my Phone and Return It Back to the Router machine, the Problem is the Login can't Go through and No Internet Access please Help me the time is running 

o2_Giulia, 22.02.2024, 14:54: in neuen Beitrag verschoben

Hello @Littlemann,

welcome to our o2 Community

I'm sorry if you had problems setting up your internet access.

Has the problem been resolved in the meantime? If not, please let us know what kind of router you have and what exactly didn't work, error messages, etc.

You can also try if our o2 My Service App is helpful for you, it can also be switched to English language.

Please let us know if you have any further questions.

Best regards

Giulia

Mein Internet funktioniert jetzt, aber auf dem Smartphone 

Hello @Littlemann,

actually it should work with the router. See if this video can help you:

o2 HomeSpot 2 einrichten – So funktioniert´s (youtube.com)

Best regards

Giulia