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Internet Duplication contract

  • January 12, 2026
  • 2 Antworten
  • 19 Aufrufe
F
Einsteiger:in
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I hired a new contract for fiberglass today because of a move to another place, and now I can see in my account two contracts regarding the internet, so I need to cancel my cable internet and only keep the new one, O2 Home XXL 1000 (2024) (fiberglass), and the mobile phone plan. Can you help me with this, please?

2 Antworten

bs0
Legende
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  • bs0Legende
  • Legende
  • January 13, 2026

If you sign a new contract this has no effect on the existing contract. How long is the remaining term on the existing contract? And is cable also available at the new address? With that information it will be possible to give you appropriate tips.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • April 9, 2026

    Hey ​@fredmanre,

    Welcome back to our o2 Community and sorry for the slightly delayed response.😅

    I completely agree with bs0’s answer. Once the minimum contract term for your other contract has expired, you can cancel it yourself. 

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