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internet connection lost

  • May 4, 2023
  • 3 Antworten
  • 43 Aufrufe
O
Besucher:in

Our internet connection lost suddenly. Wireless active but service has gone. Urgent support or info needed 

 

o2_Giulia, 08.05.2023, 17:45, moved from Austausch rund um die O₂ Community to English O₂ Community: Broadband & Landline

3 Antworten

O
Besucher:in
  • Onguna
  • Autor
  • Besucher:in
  • May 4, 2023

Area is lueneburg 21337 

O
Besucher:in
  • Onguna
  • Autor
  • Besucher:in
  • May 4, 2023

I have just called English call center which recommended here. and they told me to find German support since they don't know what to do . U have a English support as dead-end? 

Kind regards

o2_Flo
  • o2_FloTeam
  • Team
  • May 9, 2023

Hey @Onguna,

welcome to the o2 Community :)

Your question is about broadband landline or mobile internet? Which product are you using? 

If your question is about broadband landline, please see our FAQ: How to create a technical error ticket

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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