Internet

​@raps  It's better to start a new thread in the correct section. Otherwise, it's not clear what technology you're using or whether you reported the move in time. 

→ https://hilfe.o2online.de/english-o2-community-69   mobile or landline ?

Hello ​@Ransford, welcome to our o2 Community 🙂

I apologise for my late answer, could you report a technical fault with our hotline 0800 5251378, if your landline internet is not working or have alook with our live check, if there are mobile network outages at your new address?

Best Regards,

Gerrit