Skip to main content
Warum O2
Warenkorb
Service
Gelöst

I want to return my 5G Wlan device and don't want to start the contract.

  • November 15, 2023
  • 2 Antworten
  • 28 Aufrufe

Hi, so I ordered O2 myHome WLAN 50Mbps with 24 month contract. 

But I am moving back to my country after two three months and don't want to start this contract. 

 

I received the box today with device but I haven't opened it or activated it.

Can I return it as it is, without activating it and safely cancel my order and be out of officially starting a contract? N I hope nothing will be deducted next month? 

Since I'll go in few months I don't want to be in a contract anymore. 

 

Thanks,

Sam

Lösung von schluej

Moin Moin,

read this

The Route could be returned via

https://www.o2online.de/service/retoure/

2 Antworten

schluej
Legende
  • Lösung
  • November 15, 2023

Moin Moin,

read this

The Route could be returned via

https://www.o2online.de/service/retoure/


o2_Flo
  • Team
  • November 23, 2023

Hey @mobm93,

welcome to the o2 community 💙
Does the FAQ on this topic help you? 

Greetings,

Flo