i have a new tablet, but cannot navigate from the search of the google. i have connection and I can surf in another devices but noot in the new one.
someone can help me?
Edit by o2_Katja: Verschoben in unsere Englisch Community
i have a new tablet, but cannot navigate from the search of the google. i have connection and I can surf in another devices but noot in the new one.
someone can help me?
Edit by o2_Katja: Verschoben in unsere Englisch Community
Hi
could you clarify your issue, please? Which tablet computer do you have? Can’t you open links in the browser? Which browser do you use?
Kind regards,
Alex
The tablet is a Galaxy Tab S6 Lite. Yes I cannot open the links in the Google Chrome browser or another app who needs a internet.
The tablet is brand new and the configuration on router was implemented as much as I can.
The tablet works perfectly with a Wi-Fi connection from a mobile phone
Hi
welcome to our community.
Thanks to
I don’t think that we are able to solve your request. It sounds like a problem with your device. As you already mentioned other phones can use the internet connection via WLAN. Maybe you check the Q&A by Samsung if there is a known issue abour your tablet.
Greetings
The issue is the following.
I bought a tablet, I tried to connected with a lot different ways, it doesn't work. Then I returned it. I asked for a new tablet with the same result. I talked to samsung, they mentioned that the problem is on the router cause with a another WLAN (mobile hot-spot) works. Now from O2 I'm receiving similar answers
Hi
Could you tell us if other devices of yours can use the internet while connected via WiFi with the DSL router?
And please tell us which DSL router you are using at the moment, there should be a label on the bottom of the device which shows the exact name and modell.
Best Regards Matze
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