Thank you both @Joe Doe and @o2_Sven - I had a discussion with the Technical team they have confirmed the same . and thy offer me to downgrade my contract to o2 my Home M. and i am agree with that

once again thank you so much to you @Joe Doe to fix my issue 

Regards,

Ravi 

Hello @raviwaghmare,

I am glad that your issue was resolved in this way. If you have any questions regarding the downgrade, please let us know

 And a big thank you to @Joe Doe for the support in this case

Best regards

Giulia

Hello @o2_Giulia ,

I dont have any questions regarding downgrade. Hope they will just update my contract and not affect any speed in the connection.

Regars,

Ravi W

Also one more help..i am getting this 45 MBPS Speed since beginning and i charged for 100 MBPS ...how can i get the refund for those months ?

Regards,

Ravi W

Hello @raviwaghmare,

I have requested a refund for you for the difference between the charges for the two plans (5 EUR/month).

In addition, the 10 EUR discount, which is no longer applicable due to the tariff change and is still valid until January 23, 2023, will also be credited with the refund.

You will be informed about the refund by Mail/text message.

Please let me know if you have any further questions.

Best regards

Giulia