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How to transfer my internet contract to another person

  • July 15, 2024
  • 4 Antworten
  • 310 Aufrufe

Hi Team,

I am moving to another place and there is already WIFI available, now I have to transfer my current O2 WIFI connection to a person who lives with me in my current apartment. She is already an O2 customer. So, how can I transfer the connection as well the contract on her name? I do not know where to start.

Need help urgently.

Thanks

edit o2_Gerrit 17.07.2024 16:05 moved to  English O₂ Community: Broadband & Landline

Lösung von Libertas

You can do it in your MeinO2 Area on the point Tarif & Sim Karte and there you go to “Vertrag verwalten” scroll down to “Vertragsinhaberwechsel” and now do what the form tells you to do.

 

4 Antworten

Libertas
Legende
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  • Legende
  • Lösung
  • July 15, 2024

You can do it in your MeinO2 Area on the point Tarif & Sim Karte and there you go to “Vertrag verwalten” scroll down to “Vertragsinhaberwechsel” and now do what the form tells you to do.

 


o2_Lea
  • Moderatorin
  • July 15, 2024

Hello @Avneet,

welcome to the o2 Community. 😊

Libertas has already shown you perfectly where to find it with pictures.💙 If you have any further questions, please do not hesitate to ask them here.

Kind regards, Lea


Libertas
Legende
Forum|alt.badge.img+29
  • Legende
  • July 17, 2024

@Avneet  Did it work so far?


o2_Kathi
  • Moderatorin
  • July 19, 2024

Hello @Avneet 🙂
I also wanted to ask you about this now.
Did the change of contract holder work out for you or can we provide further support?
Kind regards, Kathi

🌞