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How to return a rented Fritzbox?

  • Aug. 13, 2025 9:51 AM UTC
  • 4 Antworten
  • 43 Aufrufe
Besucher:in

Hey,

I’ve replaced the rented Fritz!Box with other devices and would like to stop the €5 monthly rental fee.
How can I take care of this? I couldn’t find any information about it.

Thanks for your help!

4 Antworten

Bumer
Legende
  • BumerLegende
  • Aug. 13, 2025 10:31 AM UTC

https://router-retoure.o2online.de/start/

    o2_Kathi
    • o2_KathiModeratorin
    • Moderatorin
    • Aug. 13, 2025 11:45 AM UTC

    Hello ​@npc183 🤗

    Great that you contacted us with your question. Bumer has already sent you the link where you can register the router return and receive a shipping label for your package 📦 Once it has been returned to us, you will be informed about every further step by email.

    Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag gerne als Lösung 🤝
      Besucher:in
      • npc183
      • Autor
      • Besucher:in
      • Aug. 13, 2025 5:15 PM UTC

      Thank you, guys!

      o2_Gerrit
      • o2_GerritModerator
      • Moderator
      • Aug. 13, 2025 6:50 PM UTC

      Could you already register and sent back the router, ​@npc183?

      Please keep us posted here, if you like🙂

      Best Regards,

      Gerrit

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