I received an SMS asking me to inform my MAC address, but I can't access My O2 portal to inform it, can I inform it here?
edit o2_Gerrit 18.07.2024 18:53 moved to English O₂ Community: Broadband & Landline
I received an SMS asking me to inform my MAC address, but I can't access My O2 portal to inform it, can I inform it here?
edit o2_Gerrit 18.07.2024 18:53 moved to English O₂ Community: Broadband & Landline
Moin,
yes wait for an O2 admin.
if you could access the „Status ihrer aktuellen Bestellung“ the click on the 1️⃣, there you could enter the CM-MAC.
Hello
great to have you back in our o2 Community 🙂
Could you access „Status ihrer aktuellen Bestellung“ and proceed like schluej showed?
Best Regards,
Gerrit
Thanks, but I don't have access to that area of the portal, when I try to access it I'm redirected to the Community page.
Can someone help me here? Today is the start date, and we don't have internet access. My Vodafone service already stopped and I can't use the o2 service. What info do you need to check?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.