Hi, I'm Ayberk
I signed a cable internet contract with O2 on June 24. O2 delivered this modem to me on July 19 and I tried to install it, but I got the message “activating cable modem” and although everything is correct, my internet is not working.
My first question: Can you check my MAC address?
Second question: I work from home office and I have been waiting for three weeks for an answer about the internet and I am suffering.