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I am new here in Germany and can speak little good German. I would like to have DSL in our appartment and already visited a O2 shop here in Flensburg. The shop personnel already get the information from me and had given me Auftragsnummer. The staff said i will be contacted if they need more information thru call or email. They called me last time and unfortunately i missed it to answer. O2 send me a message that they need information about my Appartment's location and detail.Now I am trying to contact them but no response. The supposed termin for Freischaltung is last April 1, 2020. I would like to know if it is already cancelled or just affected by the COVID 19 pandemic?Can you help me? We really need to have it as soon as possible.

Hello @Jose m.,

 

I have sent you a private message.

 

Kind regards

Giulia


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