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English support - would like to terminate contract.

  • October 18, 2021
  • 1 Antwort
  • 26 Aufrufe
A
Besucher:in

Hi. I just contracted with O2 on saturday last week - but would like to rescind/terminate agreement. Im sure it is possible due to the short lapse between contracting and termination, but I do not know how. The app isnt working for me. thanks,

Lösung von o2_Manga

Hi @aschreib 

welcome to our our community. :relaxed:

Did you send an email to widerruf@cc.o2online.de attaching the pdf

https://static2.o9.de/resource/blob/6952/45403f4792ccc680775ec61b681ce64f/agb-widerrufsbelehrung-mobilfunk-privatkunden-download-data.pdf

Then we will cancel the contract within 14 days notice.

Greetings

    1 Antwort

    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • October 18, 2021

    Hi @aschreib 

    welcome to our our community. :relaxed:

    Did you send an email to widerruf@cc.o2online.de attaching the pdf

    https://static2.o9.de/resource/blob/6952/45403f4792ccc680775ec61b681ce64f/agb-widerrufsbelehrung-mobilfunk-privatkunden-download-data.pdf

    Then we will cancel the contract within 14 days notice.

    Greetings

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