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Hi o2 community,

 

the technician failed to come today, I also didn’t receive any SMS, called the customer service they said they „will come“ I waited at home for 4 hours! 

Edit o2_Larissa: moved to English o2 Community: Broadband / DSL

@Janelle0624 what technology do you use/get?  Cable or DSL Internet?  Which router are you using?  Have you connected the router to the line and are you perhaps still getting a signal?

Hi @Janelle0624 

Welcome to our o2 Community. Nice to have you here.

Any update from your side? Are you still offline, or is everything fine by now?

If not, i would agree withJoe Doe, some info about your hardware (router modell etc.)  and which technology is in use would be very helpful.

Best Regards Matze 

 

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