Hello,
My case number is 142 242.
I ran O2 App speed test many times in the past few days.
I am getting maximum 13 Mbps on a 50 Mbps connection.
I restarted the router everyday but it hasn’t helped.
Please resolve the issue.
Thanks,
Parthasarathy
edited by Joe Doe: moved from Wohnzimmer Community to English Broadcast DSL
Lösung von o2_Lars
Zur Antwort springenDo you mind this ?
+5
As you wish :)
I see is a little better with time when i connected fritz modem.
+5
Yep i wanna buy this for a couple of week :) Thank you for help.
Actually i print a return o2 Box (i don't understand why they giving so slow device for which one you must pay extra money.
Thanks,
Partha
Hello
well, you could rent a Fritzbox from us via our customer service but this would come with an activation fee of 70 Euros. Since it is a 50MBit/s contract it will probably be an Fritzbox 7490 which will cost EUR 4,99 per monath.
It may be cheaper to have a look at some WiFi repeater that may boost the signal strength for a lower price.
Regards,
Lars
Hello
The wifi router Homebox is only 20 feet away from my laptop. Do I really need a router? Will it solve the problem if the router itself is the bottleneck?
Thanks,
Partha
+5
Hello @Joe Doe,
Thank you for your suggestion. I will try Fritzbox.
Regards,
Partha
Hello
depending on the circumstances a new router might help with wifi issues. A Fritzbox of the 7530/7590 series indeed offers an impvoment in wifi technology used in the Homebox but of course there may still be things in the vicinity of the router itself that influence the wifi signaling. Storing the router behind a metal door vastly reduces the wifi signal, having one or more walls between the router and the device you plan to use wifi on can have an influece and so on.
But all in all a Fritzbox is a good choice since they also allow more detailed settings and functions.
Regards,
Lars
Hello
Thank you for your suggestion.
Kind regards,
Partha
I cannot take it anymore. I cannot work from home properly, I cannot listen to online radio, I keep on using my LTE with 4GB o2 Prepaid included so I can function, but I end up paying 14,99 to charge it every week. It is a vicious circle in my detriment.
2MB in 2020,Berlin,D-10407 Prenzlauer Berg , if I was in the countryside I would have been more understanding.
Hello
as far as I understand you have questions regarding a mobile connection? I recommend to open an new thread with this issue since this thread is about a fixed line DSL connection :-)
Regards,
Lars
Hello
Hello
as you are not logged in with your “Mein o2” account we don’t see your data. Please let us have a few more infomation: what tarif do you have? What kind of router do you use? Have you measured via WiFi? Are there other devices/programmes running during the speed test?
Kind regards,
Giulia
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
