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hello,

I  checked my connection with o2 hilfe app,it cannot detect my DSL wiring and Router, (DSL is OFF),

M dsl line was activated by technicians on 14.04.2020, 

Its possible to check my line? Rufnummer : xxx

Another thing: the router is borrowed from another person and i need to check every fixed connection of previous , is deactivated.

if any details you need please inform me. 

I’m getting trouble with NO internet! 

thank you

 

Edit o2_Matze  Moved to English Board 

edit o2_Manga: Kundendaten unkenntlich gemacht.

nobody is here???

 


Hi @asal seyedi,

 

sorry to be late but here is a lot of work to do. As far as I can see you already got assistance by my colleagues of the technical support team. They will do their very best to fix the issue.

 

Greetings

 


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