Good morning, I will move from my house and I would like to know if I can relocate my DSL(or maybe make a upgrade to FTTH) to my new address. I have tried to do it by website but there is no results. Please, could you tell me if you have avaiable the services in my new address? xxxxxxxxxxxxxxxstrasse, xx - xxxxxxx - xxxxxxx
Tks
edit o2_Solveig: Adresse anonymisiert
Hello,
please remove your Adresse its's a public Forum.
The fastest way is to contact the live chat:
https://www.o2online.de/kontakt/
You can also wait for a moderator but this could take longer.
Hi, how can I remove my address? Tks
I reported your post to a moderator and he removed it
Hello
if the online move order does not work, please contact our customer service. They offer support in English on 089 666630081 Mondy to Friday from 10 am to 6 pm. They can also check immedeately if it is possible to change to FTTH.
Please let us know if you have any further questions.
Best regards
Giulia
Tks. I will try it.
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