Skip to main content
Warum O2
Warenkorb
 Service

HI!

I have left Germany half year ago.I hade a home M internet.I have deleted by letter and sent back the router.about that I have got a conformation.Half year passed,I am still charged with the bill even If i have sent that letter,that I have left the apartment and there is anoter person living there since there with a completely different internet.I am hopeless.I can not reach anybody.Nobody had answered my letters.I did not leave,because I wanted to,but to study in aschool in a different country.What to do?Please SOS help me.Thank You

 

Edit o2_Matze Thread moved to English Broadband

Hello @TPORPACZY,

plese have a closer look at the invoice. This is not an amount of money that has to be paid :-)

So, to come back to our last question: Are thebanking details that you were using with us still valid? :-)

Regards,

Lars

yes,pl use the same bank details.

thank you

alright @TPORPACZY 

I sent a request to my colleagues to arrange the payout. Please be a little patient.

Greetings

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica