DSL connection/English customer service

Forum|Forum|6 years ago
September 12, 2019
30 Antworten
722 Aufrufe

BartlomiejP
Besucher:in

O2 lied me about instalation date of DSL connection (technician simply did not show up) and now they need to call them and set new appointment. Is there any English customers service there? Or is it possible to arrange such appointment by e-mail?

Lösung von o2_Manga

Hello @BartlomiejP,

I checked the matter for you. The technician showed up but not in your appartment. He found a default cable in the main distribution box so there was no need to enter your flat in vain. As far as I can see is you got a new appointment on September 24th 8-12 h. Hopefully it will work after the repair. Sorry for the inconveniences. By the way: English customer support is available Mon-Fri 11 am to 3 pm.
Just ask for it.

Greetings

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nakhtar
Forum|Forum|4 years ago
July 15, 2021

@Joe Doe I have arranged 7430 mode and it is working fine and configured successfully, for time being this model is okay for me because my pacakge is enough. Thanks for your support.