Hello o2 community.
I have been having this pending credit "Gutschrift" that has not been used for quite sometime now to offset my DSL bills. Can someone out there kindly explain why this is happening?
Thank you.
Verschoben in unser Englisch-Board. o2_Ines.
Hello there,
I have something that has been bothering me for quite some time now and i need some clarity.
I have a DSL internet connection and some "guthaben" that has not been used to pay off my bills. Why is it so?
Edit o2_Vivian: von Gutschrift wird nicht verrechnet / Geschwindigkeit immer noch zu langsam abgetrennt
Different customer numbers?
What do you mean by different customer numbers? Is it safe to share my customer number on this platform?
Kindly enlighten me on this.
That you have got the Gutschrift for a different customer number than the invoice.
Of course you should not publish your personal data here.
No. Not at all. The gutschrift is for my customer number.
Hi
welcome to our community 
I agree with
Kind Regards,
Larissa
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