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Hello.

i have an O2 Free M (2017) 15GB internet for almost two years but it will expire after 3 month how can i extend my sim card with the same number and gb i tried to do it online but there was no15gb it says ihr actueller tarif ist leider nicht mehr verlängerbar.

it’s possible to extended or not?

if i don’t do anything will it extend it self automatically for one year?

thanks

 

Edit by o2_Tatjana: moved to correct category, from Mobilfunk-Vertrag to English o2 Community

Hi @Khalat,

 

thanks for your interest to get an offer for extending your contract.

 

We will check your possibilities. Can you please contact us under @o2_VVL ?

 

Thanks a lot.

 

Loving greetings,

Tobias

It’s been 4 days and i still didn’t get my answer whats going on?

Did you contact @o2_VVL  ?

Otherwise you won’t get an answer.

Yes i did.

Ok. Then wait 1-3 days and you’ll get an answer.

Hi @Khalat,

 

I understand that you like to get a response at@o2_VVL as soon as possible. 

 

I ask you still for some patience. 

 

We will soon reply to your message at@o2_VVL. 

 

Thanks a lot. 

 

Loving greetings,

Tobias

Hi @Khalat,

 

I am happy that we found a nice offer for you.

 

If you have any further questions, do not hesitate to contact us in our English community.

 

By the way, what about DSL? Is an offer for a new DSL-tariff interesting for you?

 

I hope you have a great weekend.

 

Loving greetings,

Tobias

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