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Contract extension

  • January 29, 2020
  • 7 Antworten
  • 285 Aufrufe
K
Einsteiger:in

Hello.

i have an O2 Free M (2017) 15GB internet for almost two years but it will expire after 3 month how can i extend my sim card with the same number and gb i tried to do it online but there was no15gb it says ihr actueller tarif ist leider nicht mehr verlängerbar.

it’s possible to extended or not?

if i don’t do anything will it extend it self automatically for one year?

thanks

 

Edit by o2_Tatjana: moved to correct category, from Mobilfunk-Vertrag to English o2 Community

Lösung von o2_Tobias

Hi @Khalat,

 

I understand that you like to get a response at@o2_VVL as soon as possible. 

 

I ask you still for some patience. 

 

We will soon reply to your message at@o2_VVL. 

 

Thanks a lot. 

 

Loving greetings,

Tobias

    7 Antworten

    o2_Tobias
    • o2_TobiasTeam
    • February 1, 2020

    Hi @Khalat,

     

    thanks for your interest to get an offer for extending your contract.

     

    We will check your possibilities. Can you please contact us under @o2_VVL ?

     

    Thanks a lot.

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    K
    Einsteiger:in
    • Khalat
    • Autor
    • Einsteiger:in
    • February 2, 2020

    It’s been 4 days and i still didn’t get my answer whats going on?

    stefanniehaus
    Legende
    Forum|alt.badge.img+3

    Did you contact @o2_VVL  ?

    Otherwise you won’t get an answer.

    K
    Einsteiger:in
    • Khalat
    • Autor
    • Einsteiger:in
    • February 2, 2020

    Yes i did.

    stefanniehaus
    Legende
    Forum|alt.badge.img+3

    Ok. Then wait 1-3 days and you’ll get an answer.

    o2_Tobias
    o2_Tobias
    • o2_TobiasTeam
    • Lösung
    • February 4, 2020

    Hi @Khalat,

     

    I understand that you like to get a response at@o2_VVL as soon as possible. 

     

    I ask you still for some patience. 

     

    We will soon reply to your message at@o2_VVL. 

     

    Thanks a lot. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    o2_Tobias
    • o2_TobiasTeam
    • February 7, 2020

    Hi @Khalat,

     

    I am happy that we found a nice offer for you.

     

    If you have any further questions, do not hesitate to contact us in our English community.

     

    By the way, what about DSL? Is an offer for a new DSL-tariff interesting for you?

     

    I hope you have a great weekend.

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
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