Hallo, I would like to cancel my internet at home, due to relocation to student dormitory. I can attach all the necessary documents as a proof, such as registration, contract and etc. I spoke with agent over the phone and he sent me the link. Hope I understand everything right. Thanks.
Edit o2_Sven 12.08.2024/14:53: Moved posts to new thread
Lösung von Bumer
place a moving order, only then can it be decided whether termination is an option. If your minimum term has already expired, cancel here: https://info.o2online.de/kuendigung/
place a moving order, only then can it be decided whether termination is an option. If your minimum term has already expired, cancel here: https://info.o2online.de/kuendigung/
Hallo
welcome to the o2 Community 💙.
We here process cancellation requests, as such please use the link that Bumer already posted if you want to send in a request and the necessary documents for that. Of course if you have any further questions about this, we’d be happy to help.
Kind regards, Sven
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