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Warum O2 Service
Frage

Connected without Internet


I’m currently experiencing a problem with my internet connection.

  • My FRITZ!Box router is showing a blinking Power/Cable light.

  • The WLAN light is on, and devices can connect to Wi-Fi.

  • However, all devices say "Connected without internet" (both phone, laptop and PS5).

  • I’ve already tried restarting the router, and checked all cables, rebooting throuh o2 service, troubleshoot through o2 service, it couldn’t fix it.

3 Antworten

schluej
Superstar
  • 15675 Antworten
  • 23. März 2025

Moin Moin,

call Service:

for today 0800 1237744

from mo. to sa. 0800 5251378


Joe Doe
Star
Forum|alt.badge.img+6
  • Star
  • 12514 Antworten
  • 23. März 2025

@DejanC Old or new contract? 


o2_Kathi
  • Moderatorin
  • 6517 Antworten
  • 25. März 2025

Good morning ​@DejanC,
welcome to our community. Nice to have you here 🙂
Sorry that you're having problems with your internet connection. Great that you've already checked everything on your router and cables.
Have you called our service, the number that schluej wrote to you?
Kind regards

Kathi


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