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Change dsl tarif contract

  • June 9, 2025
  • 7 Antworten
  • 55 Aufrufe
S
Besucher:in

Hello

I like to change my 250mb dsl tariff

With contract until 04/2026

I find this speed slow. And like to upgrade to 500mb maybe because I see its same price

I can't do change thru o2 app, not sure how

I look here for offer.

Thanks

 

Edit o2_Kathi 09.06.25 Verschoben aus dem Bereich o2 Home to English o2 Community: Broadband & Landline

Lösung von blablup

Only tariffs with a maximum of 250 Mbit/s are possible via DSL.

For higher data rates, a fibre optic or cable/DOCSIS connection is required. Please check whether such a connection is installed in your apartment. Please note that a fibre optic connection requires a corresponding fibre optic router and a cable/DOCSIS connection requires a corresponding DOCSIS 3.1 compatible router. The o2 Home tariffs do not include a router in the basic price. See price list. 

7 Antworten

B
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  • blablupLegende
  • Legende
  • Lösung
  • June 9, 2025

Only tariffs with a maximum of 250 Mbit/s are possible via DSL.

For higher data rates, a fibre optic or cable/DOCSIS connection is required. Please check whether such a connection is installed in your apartment. Please note that a fibre optic connection requires a corresponding fibre optic router and a cable/DOCSIS connection requires a corresponding DOCSIS 3.1 compatible router. The o2 Home tariffs do not include a router in the basic price. See price list. 

Sächsin
Joe Doe
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  • Joe DoeLegende
  • Legende
  • June 9, 2025

​@supremedope Please note that o2 cable tariffs only support DS-Lite, meaning no public IPv4. Can bring you problems with VPN, smart home connect etc.

Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
Sächsin
Bollermann
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Hello ​@supremedope 

It's not the "same" price. The Home XL cable 500mbits costs 54,99€. The Home L 250mbits 44,99€. 

be kind 🙂 or be quiet🤫
S
Besucher:in
  • supremedope
  • Autor
  • Besucher:in
  • June 10, 2025

Thanks. So looks i don't have choice for higher and stable speed 😅🤦‍♂️

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  • blablupLegende
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  • June 10, 2025

If the speed is not stable, it could be due to the use of WIFI instead of a cable connection. Connect your PC or notebook to your DSL router using an Ethernet LAN cable - the speed should then be stable.

Sächsin
bs0
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  • bs0Legende
  • Legende
  • June 10, 2025

Stability won't change with a faster connection and 250 should be more than enough for a home connection.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
Sächsin
o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • June 13, 2025

Hello ​@supremedope,

great that blablup, Bollermann, Joe Doe and bs0 could already give you a lot of great answers 🙂

Have you tried to analyse your connection with our Service app? You download the app here.

Otherwise it can be a good try to use an Ethernet LAN cable. 

I use it for important devices, that is for home office.

Best Regards,

Gerrit

 

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