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Cannot display bill

  • August 8, 2022
  • 1 Antwort
  • 16 Aufrufe
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Besucher:in

Hi i created account with my email on community page and after it i activated o2 my Home. I wanted to check my bills but i can’t. I also tried to login to Mein o2 but got error. Can someone migrate my account to allow me display bills?

Lösung von o2_Jessica

Hello @Bartekop,

welcome to the o2 community and thank you for your contribution! 😊

To view your bills, you need to register with your My o2 number. Check your records for the number of your o2 My Home contract. You have to register this number so that you can view your bills. Only the email address is not sufficient for this, you have probably registered here in the community.

Kind regards
Jessica

    1 Antwort

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • Lösung
    • August 9, 2022

    Hello @Bartekop,

    welcome to the o2 community and thank you for your contribution! 😊

    To view your bills, you need to register with your My o2 number. Check your records for the number of your o2 My Home contract. You have to register this number so that you can view your bills. Only the email address is not sufficient for this, you have probably registered here in the community.

    Kind regards
    Jessica

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