Lösung

Cancellation of my DSL contract

Forum|Forum|5 years ago
May 26, 2020
3 Antworten
204 Aufrufe

yusuf007
Besucher:in

Dear Sir/Madam,

Yesterday I got call from your company about cancelation the DSL contract in June. Unfortunately I was at work and couldn’t understand about that call. Will you please cancel my internet connection in June? Thank you.

Lösung von yusuf007

I am also sorry to leave your DSL contract. But I am still using your sim card. And I have moved to studentenwerk dorm where they provide their own internet. For that reason, I don’t need DSL connection anymore. I am really satisfied with your service. and I am willing to continue to use your SIM card as long as possible.

o2_Lars
Moderator
Forum|Forum|5 years ago
May 27, 2020

Hello @yusuf007 and welcome to our o2 community :-)

I am sorry to hear that you want to cancel your contract :-/

I had a look into this, it seems to me like my colleagues tried to talk to you to find out your reasons that led to the cancelation and if we could do anything so you would stay with us logner :-)

The cancelation is already entered and your contract will be terminated at the end of June.

Regards,

Lars

≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋

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yusuf007
Autor
Besucher:in
Lösung
Forum|Forum|5 years ago
June 1, 2020

I am also sorry to leave your DSL contract. But I am still using your sim card. And I have moved to studentenwerk dorm where they provide their own internet. For that reason, I don’t need DSL connection anymore. I am really satisfied with your service. and I am willing to continue to use your SIM card as long as possible.