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Hello Team,

 

I joined O2 DSL connection about 2 months ago. Contract commitment is 2 years.

A sales person of telekom came to my place and explained entire Fibre contract. 

As per them, I can cancel the contract and there will not be any penalty associated to it.

 

Kindly let me know if the information is correct.

 

Regards,

Vishal Solanki

Edit o2_Antje: Moved from o2 Home to English Community / 22.05.2024 

The information is simply a lie! Never trust door-to-door salesmen.

When fibre is available from Telekom in a few months, you can have your o2 contract switched to fibre contract. Any breach of contractual obligations (minimum term of 2 years) will only be expensive and will not bring any advantages.


Hey @Vishal Solanki,
What Klaus_Voip says here is absolutely correct. Contract terms must be adhered to in any case 🙂 No new contract with another provider can change that. 

Greetings,
Flo


Hey @Vishal Solanki,

Do you still need support? Or were we able to help you here? 

Greetings,
Flo


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