Skip to main content
Gelöst

Can I cancel the current contract and join with Telekom? what will be the penalty on the same?

Hello Team,

 

I joined O2 DSL connection about 2 months ago. Contract commitment is 2 years.

A sales person of telekom came to my place and explained entire Fibre contract. 

As per them, I can cancel the contract and there will not be any penalty associated to it.

 

Kindly let me know if the information is correct.

 

Regards,

Vishal Solanki

Edit o2_Antje: Moved from o2 Home to English Community / 22.05.2024 

3 Antworten

Klaus_VoIP
Rang

The information is simply a lie! Never trust door-to-door salesmen.

When fibre is available from Telekom in a few months, you can have your o2 contract switched to fibre contract. Any breach of contractual obligations (minimum term of 2 years) will only be expensive and will not bring any advantages.

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
o2_Flo

Hey @Vishal Solanki,
What Klaus_Voip says here is absolutely correct. Contract terms must be adhered to in any case :) No new contract with another provider can change that. 

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
o2_Flo

Hey @Vishal Solanki,

Do you still need support? Or were we able to help you here? 

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community