When i was moving my internet was supposed to be connected very late so the lady said there is an option of homespot for 20€ for a month (contract lasting only a month) with no other costs. I agreed to it. She didn’t mention that i have to straight away end it so i don’t pay for 2 or more months. My bill came and i had to pay 50,95€ (18,09 + 79.98 - 47,12 ). I completely do not understand this math but i let it go.
For my new internet the agreed price was 44.99 - 5€ +6.99 for router with no other costs. Then i got send 6 new contracts most of them saying different things. So the bill now says 108.06€ !!! Why ?? Internet costs says 49.98 - 1.9 + 59,98 for other costs. No one before said anything about other costs!
Edit o2_Antje: Moved from o2 Home to Englisch Community / 14.03.2024