Hello, This connection has been constant problem. I have been billed 32.98 for this month when I was told I would be billied 22.98 for the first year also I was promised that Anschlusspreis and Einmaliger Anschhulsspreis DSL would be redunded and the bill amount would be deducted from the same. Why is the customer service so bad and I am being lied to all the time. Please refund the promised money and correct the billing amount.
Edit: Screenshot removed due to personal data / o2_Dennis