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Released line after widerruf DSL

  • Okt. 14, 2021 12:56 PM UTC
  • 1 Antwort
  • 101 Aufrufe

Hello community,

I have done the widerruf for my Home M DSL internet connection and I have got a confirmation that they accepted that, however does anyone know when will the line be released? Because I would like to have internet with another internet provider as soon as possible. 

Edit o2_Larissa: moved to English o2 Community: Broadband / DSL

Lösung von o2_Larissa

Hi @aphan koups,
too bad that you want to leave us. The line is not occupied by the provider until the connection is already active. Therefore, nothing stands in your way for another provider.
Kind regards
Larissa

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1 Antwort

o2_Larissa
  • Team
  • Lösung
  • Okt. 18, 2021 8:06 AM UTC

Hi @aphan koups,
too bad that you want to leave us. The line is not occupied by the provider until the connection is already active. Therefore, nothing stands in your way for another provider.
Kind regards
Larissa