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IPV4 on myHome XL Kable connection

G
Rang
Benutzerebene 1

Hi, 

 

I took a myHome XL Kable subscription a couple months ago. As I went through the contract, I did not see any part saying I would only be getting a DS-Lite connection.

However, I need to be able to host a few services from my personal connection (private cloud, game servers,...). Some of those cannot be accessed using ipv6 only (my mobile ISP only provides ipv4 when abroad). 

Could you please allow me to have an ipv4 (a dynamic one is good enough).

 

Thank you in advance!

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Lösung von o2_Matze 19 April 2021, 15:20

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10 Antworten

Droggelbecher
Rang
Benutzerebene 7
Abzeichen

It is unfortunately not possible by design. 

G
Rang
Benutzerebene 1

This 

It is unfortunately not possible by design. 

Does it mean that, by design, I am unable to completely use my Internet connection (just like a regular Internet connection)?

Klaus_VoIP
Rang

my mobile ISP only provides ipv4 when abroad)

If o2 network - IPv6 comes until end of June.

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
G
Rang
Benutzerebene 1

my mobile ISP only provides ipv4 when abroad)

If o2 network - IPv6 comes until end of June.

Thanks

No it’s actually Orange France. I have ipv6 when in France but not in Luxembourg nor in Germany.

o2_Matze

Hi @grumlu 

Welcome to our o2 community. 

I am afraid that there is no solution in this case, cause your tariff includes no public IPv4 address. 

I am sorry. 

Best Regards Matze  

https://g.o2.de/wcr
G
Rang
Benutzerebene 1

Hi @grumlu 

Welcome to our o2 community. 

I am afraid that there is no solution in this case, cause your tariff includes no public IPv4 address. 

I am sorry. 

Best Regards Matze  

Is this written anywhere in the contract? Because DSL users have a dynamic ipv4 and the contract somehow stipulates that the services are the same regardless of the type of connection we get (fiber, cable or DSL)...

Klaus_VoIP
Rang

DS-Lite is the standard for cable networks like 230V for electric.

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
o2_Matze

@grumlu 

When you check  https://www.o2online.de/internet-festnetz/kabel/ 

and scroll a bit down you find the FAQs “Häufige Fragen zu Kabel-Internet” 

and there you find under no 3 “Welche Unterschiede zwischen DSL und Kabel muss ich berücksichtigen?”

which translates into “various services are not available with cable for example fixed IP address or public IPv4 address”

Best Regards Matze .

 

https://g.o2.de/wcr
G
Rang
Benutzerebene 1

@o2_Matze , this is exactly the kind of mention I was looking for

Thank you!

o2_Matze

@grumlu  You are welcome.

Best Regards Matze 

https://g.o2.de/wcr

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