This month I have order oculus quest vr but I have problem vr is not working properly offently becom hanged and have to restart. So iwant to send back and. And I want New set of vr which one is work properly.
Lösung von o2_Tobias
Zur Antwort springenThis month I have order oculus quest vr but I have problem vr is not working properly offently becom hanged and have to restart. So iwant to send back and. And I want New set of vr which one is work properly.
Hi
thanks for your message.
I regret that the OCULUS Quest VR Gaming system is not working properly.
Did you already check this report here, how to use this gaming system: OCULUS Quest VR Test-report
Further support you also get here: OCULUS Support
The oculus-support-website is also available in English.
I hope I already could help you with this information.
Loving greetings,
Tobias
I want to send back this oculus
Hi
thanks for your quick reply.
Are you still in the withdrawal-period of 14 days? If yes, you can follow the procedure described here: return
If you already have past the withdrawal-period of 14 days, I would suggest that you first of all contact the OCULUS support-team.
Loving greetings,
Tobias
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