o2 Home Internet Earlier Activation Date

​@KSimonson Da musst den 14.1.25 abwarten so wie in der Auftragsbestätigung aufgeführt 

​@Anfänger1 

Thank you for the quick reply.

It is unfortunate that the home Internet remote activation actions take over 3 - 4 weeks, and that there are no remedies from o2 to adjust this earlier.

14 January is stated in my Auftragsbestätigung as my "preferred" activation date, however, this was not selected by me. I recommend that o2 makes this date being automatically supplied by them  -- and there being no options to activate sooner -- more clear in the future during contact activation and router setup procedures.

​@KSimonson 

3 - 4 weeks is usual for a new connection and and you will have been given the earliest possible date. o2 cannot influence this as they are dependent on Telekom. Telekom owns the line to your building and the port in the exchange. Unfortunately, just because things are ready at your end doesn’t mean they are at the other.

Hello ​@KSimonson,

nice that you have also found your way to the community🤗 I see that you have already received the right
answers here.

Thank you very much💙

If you have any further questions, please let us know😊

Best regards
Daniela