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Re-activation of terminated prepaid number

  • January 29, 2018
  • 1 Antwort
  • 134 Aufrufe
no_authority
Besucher:in
I requested a termination of my prepaid number, which was done. However, I would like to reopen it. Is this possible? And how?

Lösung von o2_Jessica

Hello no_authority,

I am sorry but this is not possible. Only in cases if you didn't use the card, and it got deactivated accidentally, they can make an exception. But with a deactivation that has been asked for they can not activate it again.

But you can get a new one in any o2 Shop!

Kind regards,

Jessica ☺️

1 Antwort

o2_Jessica
  • o2_JessicaTeam
  • Team
  • Lösung
  • February 7, 2018
Hello no_authority,

I am sorry but this is not possible. Only in cases if you didn't use the card, and it got deactivated accidentally, they can make an exception. But with a deactivation that has been asked for they can not activate it again.

But you can get a new one in any o2 Shop!

Kind regards,

Jessica ☺️

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