I requested a termination of my prepaid number, which was done. However, I would like to reopen it. Is this possible? And how?
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Hello no_authority,
I am sorry but this is not possible. Only in cases if you didn't use the card, and it got deactivated accidentally, they can make an exception. But with a deactivation that has been asked for they can not activate it again.
But you can get a new one in any o2 Shop!
Kind regards,
Jessica![:relaxed: ☺️](https://cdn.jsdelivr.net/emojione/assets/png/263a.png?v=2.2.7)
I am sorry but this is not possible. Only in cases if you didn't use the card, and it got deactivated accidentally, they can make an exception. But with a deactivation that has been asked for they can not activate it again.
But you can get a new one in any o2 Shop!
Kind regards,
Jessica
![:relaxed: ☺️](https://cdn.jsdelivr.net/emojione/assets/png/263a.png?v=2.2.7)
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