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O2 DSL M flex - Contract terminated

  • January 9, 2019
  • 2 Antworten
  • 656 Aufrufe

Hello O2 Community!

My name is Francesca and in December I've left Germany and moved back to Switzerland.
Before leaving, I have terminated my O2 DSL M (Flex) contract with written notice and returned back the modem. As far as I know, my contract had 1 month of notice period for the termination. However, I have just received the bill for January. What should I do to make sure the contract is no longer active?

In case this helps, my kundennumer is [Kundennummer entfernt]
Thanks everyone who'll be able to help with this.

Cheers,
Francesca

[Kundennummer entfernt - o2_Kurt]

Lösung von o2_Lars

Hello @FrancescaP,
I sent you a message a short time ago, I hope your question has been answered with it?
Regards,
Lars

2 Antworten

o2_Lars
  • Moderator
  • January 11, 2019
Hello @FrancescaP,
I will send you a private message that you will recognize as a little envelope in the upper right corner.
Regards,
Lars

o2_Lars
  • Moderator
  • Lösung
  • January 15, 2019
Hello @FrancescaP,
I sent you a message a short time ago, I hope your question has been answered with it?
Regards,
Lars