Skip to main content
Warum O2
Warenkorb
 Service
Hi, 



Is there an email or a phone contact number that o2 has that provides english support. I do not speak German and I'm having a hard time finding a way to get support.



Thanks. 



Hi, 



have you found any number or email? I"ve received a message saying I upgrade to contract but this is wrong. It ask me to contact kunderservices if wrong but there is only a machine in german.



Thanks



Laura



Hello Laura,



you can also tell me your concern here and I'll try to help you. ☺️



What exactly happened and what's in the message that you got now?



Kind regards,



Jessica



Hi Jessica,



I live in Germany for about 8 months of the year and I have two cell phone contracts with 02. I want to suspend the phones for the 4 months I am home but I have not been able to find a way to speak with someone in English about it. Any help is much appreciated.



- Jake



Hi Jake,



it is possible to freeze your contract for a certain amount of time. We need you to send in this form to realise that: Vertragsstilllegung



Best wishes



Ilona



Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica