My name is Caroline.
My husband and I are no longer your customers for two months and you are continuing to charge us. We sent a termination letter and you ignored that. In our new address you have not offered any services of O2. Also, we are leaving Germany in two months, so we need to solve this situation as soon as possible. Could you please check this situation?
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This is the letter that we wrote to you:
Edit:Letter deleted - Please don´t post personal details in a public forum - o2_Kurt
Kind Regards
Frau Caroline Visoto
Edit:Letter deleted - Please don´t post personal details in a public forum - o2_Kurt
Kind Regards
Frau Caroline Visoto
Hello Caroline,
I have sent you a private message.
Kind regards
Giulia
I have sent you a private message.
Kind regards
Giulia
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