Skip to main content
Hello,



I have sent a letter for cancellation of my O2 contract on 05-Aug-2019 to following address but I have not received any email from o2.



Telefonica Germany GmbH & Co. OHG

kundenbetreuung Nuremberg

90345 Nurmberg



I have tried to send the documents also by fax but your fax isn't working. I have left Germany and for my it's impossible to send the documents again and also I already closed the bank account that was associated with o2.





How can I know that the letter was received? and O2 contract is cancelled?
You already posted this yesterday

https://hilfe.o2online.de/english-o2-community-43/cancellation-of-the-contract-506484



Because of that, i'll close this thread.
Allgemeine Nutzungsbedingungen der O₂ Community